Your security and Zoom

There have been many articles in the press about zoom meetings that have been invaded by unwelcome guests. They are usually disrupted with foul and threatening language and posting of unwelcome content.

You may wonder if you join a Zoom meeting if you are likely to encounter the above. Maybe you worry about the general security around Zoom.

If the Zoom host follow easy guidelines it is unlikely that such an incident will incur in the meeting. They are:

  • Do not publish the link, the meeting ID and the password to the meeting in a public forum like Twitter or Facebook.
  • Create a waiting room for each meeting. That means nobody can join the meeting until the host verifies who it is that wants to join the meeting. In the unlikely event an unwanted guest slips in, they can be removed from the meeting to the waiting room and cannot disrupt a meeting further.
  • Do not allow members to share information with others in the meeting until the host has verified that all members in a meeting is legitimate. In addition the host can specify what types of files can me shared.
  • The host should not allow a member to use the chat function to send message to all users.

For all the Windward zoom meetings we follow these basic guidelines to limit the likelihood that you will not have an experience as reported in the press.

Is your personal information safe? When you signup for a Zoom account you need to secure it with a username and password. As long as you keep that information safe and practice good internet safety your information should be secure.

Guideline for internet safety:

Installing Zoom

Here is a list of useful links to assist with Zoom and help with the installation process.
It can be installed on either an iPhone, Android phone, a Tablet or a Computer.
Best to install it as an app on your Apple or Windows computer.
Zoom can run directly from Chrome or Firefox browser but with less functionality than what is available in the app
If you have earphones to plug into your computer, phone or tablet, use them. It will improve your interactive experience.
Zoom have an excellent support page that should answer all of your questions.
Zoom support – Getting Started
Zoom Video Tutorials – short videos to help you get started
Alternatively look at the trouble shooting section at the bottom of this page.

… for you Computer

To download Zoom for your computer:
On desktop/computer first download the app and then click on the file downloaded.
To install, follow the instructions.

… for your Smart Device

To download Zoom for smart device like phone or table go the your app store:
Look for the app called “Zoom cloud meeting”. It is a free app.
This is the zoom logo to look for in the app store:

… Chrome or Firefox Browser

First make sure you have the the Chrome or Firefox browser installed on your computer.
It will work,  but with less functionality than what is available in the app

How to join a meeting

… if you have a Computer or Smart Device
Tap on the meeting participation link provided to join via the Zoom app on your device.
… if you only have a phone
If you only have a phone. This could be a cell phone or landline. Only audio will be available in the meeting.
Dial
        647 374 4685 or
        647 558 0588
enter the following when prompted:
Meeting ID: Enter the meeting id when prompted. It is usually a 9 to 11 digit number
Password: Enter the password for the meeting when prompted
… alternative Option
You have a computer but don’t have a microphone and/or speakers.

to join video: Tap the meeting link provided, follow the prompt to see the video

to join audio:  Click on the up arrow next to your microphone icon at the bottom left of your screen.

Select “Switch to phone audio…” from the menu to get detail for phone number, meeting number, participant id and password.
Call 647 374 4685 or 647 558 0588 and follow the prompts
Once you connected via phone, you can click on  “Leave Computer Audio” which is the second last option.

… Crome or Firefox Browser

Copying and paste the meeting participation link directly into the Chrome browser if it is not your default browser and hit enter/return.
It will work,  but with less functionality than what is available in the app.
When the window below appears, click cancel and then click “start from your browser”

Zoom Support

Focus on the the section for either Desktop/Laptop or Mobile depending on where you choose to install it

https://support.zoom.us/hc/en-us/categories/200101697

For videos on how the get started:
The useful ones are:
– join a meeting < 1 min
– meeting controls 1 min
– sharing you screen 36 seconds

Trouble Shooting

If something is not working as intended try the Trouble shooting section and see if you can resolve your problem: